S&H
All orders will be processed & shipped within 3-5 business days from San Diego, CA via USPS or UPS. Custom orders may have a longer processing time which we will communicate after purchase confirmation.
Returns
Refunds and exchanges of unworn pieces will be accepted within 7 days of receiving your shipment. Please contact us at tresdesignsjewelry@gmail.com for return address. Buyer will be responsible for return shipping. Once the return item is received, a refund will be processed & applied to the original form of payment. Custom orders are not eligible for returns.
Materials
Our collections are comprised of genuine, high-quality gemstones, Swarovski crystals, pearls, and sea glass. In order to keep our collections affordable, we use high-quality gold and silver plated finishes which are tarnish resistant and will not flake or chip.
Care for Your Jewelry
We recommend storing your jewelry in airtight containers or bags in order to keep them shiny & tangle free. Do not wear in water and avoid contact with perfumes, lotions and hair spray. To clean, use a polishing cloth to remove any natural discoloring from daily use or dip into a precious jewelry cleaning solution, be mindful of any stones.
Design Lengths
Many collections listed will have various lengths to choose from. If you do not see the size you are looking for, or would like to create something custom, please contact us at tresdesignsjewelry@gmail.com and we will create a specific length for you.